OneBullExUser Agreement

Effective Date: 01.08.2025

This User Agreement ("Agreement") constitutes a legally binding contract between OneBullEx and its affiliated entities (collectively "OneBullEx," "Platform," "we," "us," or "our") and any individual or legal entity registering for or using OneBullEx services ("User," "you," or "your").

By clicking "Agree & Register," completing the registration process, or accessing any OneBullEx services, you acknowledge that you have carefully read, fully understood, and unconditionally agreed to be bound by this Agreement, together with our Risk Disclosure Statement, Privacy Policy, Anti-Money Laundering Policy, and all other operational rules published by OneBullEx (collectively, the "Platform Terms").

IMPORTANT NOTE: This Agreement does not govern disputes arising solely between Users or between Users and third parties outside the scope of Platform services.

Reminder from OneBullEx

Due to varying regulatory frameworks across jurisdictions, certain countries and regions have imposed restrictions or complete prohibitions on digital asset trading and related financial activities. Users are solely responsible for understanding and complying with applicable laws and regulations in their jurisdiction.

OneBullEx does not accept registrations or provide services to individuals or entities located in, residents of, or nationals of the following restricted jurisdictions:

Afghanistan, Antigua and Barbuda, Belarus, Burundi, Central African Republic, Mainland China, Hong Kong SAR, Macau SAR, Crimea region, Cuba, Democratic Republic of the Congo, Donetsk region, Egypt, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Luhansk region, Mali, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan and Darfur, Syria, United Arab Emirates, United States of America and its territories, Venezuela, Yemen, Zimbabwe, and any other jurisdiction subject to comprehensive sanctions.

By using OneBullEx services, you represent that you are not located in, a resident of, or a national of any restricted jurisdiction. You acknowledge that your assets on this platform may be difficult to protect due to jurisdictional policies or laws, and you bear sole responsibility for the security and legality of your transactions.

I. Definitions

  • "OneBullEx" or "Platform": The comprehensive digital asset trading platform operated by OneBullEx and its affiliated entities, accessible through websites, mobile applications, APIs, and related services.
  • "User": Any individual or legal entity that has registered for a OneBullEx account and agreed to be bound by the Platform Terms.
  • "Digital Assets": Cryptocurrencies, tokens, virtual currencies, blockchain-based assets, and any other digital representations of value supported on the Platform.
  • "Account": A registered OneBullEx user account, including all associated credentials, security features, wallets, balances, and transaction history.
  • "Transactions": All activities conducted through the Platform, including trading, depositing, withdrawing, transferring, or otherwise dealing with Digital Assets.
  • "KYC/AML": Know Your Customer and Anti-Money Laundering procedures required for regulatory compliance.
  • "Service Fees": Fees, commissions, charges, or costs payable by Users to OneBullEx for Platform services.

II. User Eligibility and Registration

Registration Eligibility

By registering for OneBullEx services, you represent and warrant that:

  • Legal Capacity: You are at least 18 years of age (or the age of majority in your jurisdiction) and possess full legal capacity to enter into binding contracts. If you lack full legal capacity, your registration must be conducted with express consent and on behalf of your legal guardian.
  • Lawful Purpose: Your registration is for lawful purposes only. You will not use OneBullEx services for illegal, fraudulent, manipulative, or prohibited activities.
  • Compliance with Restrictions: You are not located in, a resident of, or a national of any restricted jurisdiction listed above.
  • Accurate Information: You will provide truthful, accurate, complete, and current information during registration and maintain its accuracy throughout your use of OneBullEx services.

Registration Process

To register for OneBullEx services, you must:

  1. Provide Required Information: Supply a valid email address, mobile phone number, and other information requested on the registration page.
  2. Create Secure Credentials: Establish a unique username and secure password.
  3. KYC Verification: When required, complete identity verification by providing valid government-issued identification documents.
  4. Accept Platform Terms: Confirm your acceptance of this Agreement and all Platform Terms.

Account Security and Responsibilities

You acknowledge and agree that:

  • Account Security: You are solely responsible for maintaining the confidentiality and security of your account credentials, including passwords, two-factor authentication codes, and verification codes.
  • Authorized Use: You are fully responsible for all activities conducted through your account, whether authorized by you or not.
  • Single Account Policy: Each User is permitted to maintain only one OneBullEx Account unless expressly authorized otherwise in writing.
  • Security Breach Notification: You must immediately notify OneBullEx of any suspected unauthorized access or security vulnerabilities affecting your Account.
  • Non-Transferability: Your Account is personal and may not be sold, transferred, or shared without prior written consent from OneBullEx.

III. Jurisdiction and Access Restrictions

Sanctions and Export Control Compliance

OneBullEx operates in strict compliance with international sanctions, export controls, and economic restrictions imposed by the United Nations, United States, European Union, United Kingdom, and other relevant jurisdictions.

You are prohibited from accessing OneBullEx services if:

  • You are located in, under control of, or a national/resident of any Sanctioned Country
  • You are identified on any sanctions list maintained by relevant authorities (including OFAC SDN List, UN Security Council Consolidated List, EU Financial Sanctions List, UK OFSI Consolidated List)
  • You intend to provide OneBullEx services or Digital Assets to Sanctioned Countries or Sanctioned Persons

Geolocation and Access Controls

OneBullEx employs geolocation technology, IP address verification, and other technical measures to enforce jurisdictional restrictions. Access may be blocked, restricted, or terminated based on geographic location, regulatory requirements, sanctions obligations, or risk assessment.

User Responsibility for Legal Compliance

You are solely responsible for ensuring that your use of OneBullEx services complies with all applicable laws, regulations, and legal requirements in your jurisdiction. OneBullEx provides no legal advice and bears no liability for losses arising from jurisdictional restrictions or regulatory changes.

IV. Platform Services

Subject to your compliance with Platform Terms and applicable law, OneBullEx may provide:

Core Trading Services

  • Digital Asset Spot Trading: Matching of buy and sell orders between Users for supported Digital Assets.
  • Advanced Trading Features: Access to various order types, including market orders, limit orders, stop-loss orders, and other trading functionalities.
  • Market Data Services: Real-time market prices, order book data, trading volumes, price charts, and historical market information.

Account Management Services

  • Custodial Wallet Services: Secure storage and management of Digital Assets within your OneBullEx Account.
  • Deposit and Withdrawal Services: Functionality to deposit and withdraw Digital Assets, subject to applicable fees, limits, and security protocols.
  • Transaction History: Comprehensive records of trading activity, deposits, withdrawals, and account balances.

Additional Services

  • Promotional Programs: Trading competitions, referral programs, bonus campaigns, and other marketing activities.
  • API Access: Programmatic access to Platform services through application programming interfaces, subject to separate terms.
  • Customer Support: Access to customer service and technical support through designated channels.

Service Modifications

OneBullEx reserves the right to modify, suspend, discontinue, or terminate any service or feature at any time without prior notice or liability, except as required by applicable law.

V. Trading Rules and Procedures

Trading Principles

  • Independent Decision-Making: All trading decisions are made at your sole discretion and risk. OneBullEx does not provide investment advice or recommendations.
  • Order Finality: Once submitted and executed, trading orders are final and binding. Completed transactions cannot be reversed or modified except in cases of technical error as determined by OneBullEx.
  • No Execution Guarantee: OneBullEx does not guarantee that orders will be executed, filled, or matched. Execution depends on market conditions, liquidity, and platform capacity.

Order Types and Execution

  • Market Orders: Orders executed immediately at prevailing market prices, which may result in price slippage during high volatility or low liquidity periods.
  • Limit Orders: Orders placed in the order book and executed when matching orders become available at specified price levels.
  • Order Modification and Cancellation: Users may modify or cancel unfilled orders before complete execution, provided the order is not already matched or in process.

Market Conditions and Risks

You acknowledge that Digital Asset markets are characterized by extreme price volatility, and actual execution prices may differ from expected prices due to slippage, liquidity constraints, system latency, or network congestion.

Trading Restrictions

OneBullEx reserves the right to impose trading restrictions, including minimum/maximum order sizes, daily trading limits, price bands during volatility, and temporary trading suspensions.

Prohibited Trading Practices

Users are strictly prohibited from engaging in market manipulation, including wash trading, spoofing, layering, front-running, pump-and-dump schemes, or any other deceptive trading practices. Violations may result in immediate account suspension and legal action.

VI. Fees and Charges

Users agree to pay all applicable Service Fees, including:

  • Trading Fees: Fees charged on executed trades as specified in the Platform's fee schedule.
  • Withdrawal Fees: Fees charged for withdrawing Digital Assets, varying by asset type and network conditions.
  • Network Fees: Blockchain transaction fees required for on-chain transactions, passed through to users at cost.
  • Other Service Fees: Additional fees for specialized services, premium features, or enhanced account tiers.

OneBullEx reserves the right to modify fee structures at any time by posting updated fee schedules. Continued use of services following fee changes constitutes acceptance of new fees.

VII. Digital Asset Custody, Deposits, and Withdrawals

Custody Model

OneBullEx provides custodial wallet services, maintaining control over private keys for Digital Assets held in User Accounts. Digital Assets may be held in pooled wallets with internal accounting to track individual balances.

Deposits

Users must generate deposit addresses through their Account and transfer Digital Assets from external wallets. Users are solely responsible for selecting correct blockchain networks and ensuring compatibility. Deposits sent to incorrect networks may be permanently lost.

Withdrawals

Users may request withdrawals to external addresses, subject to security verification, processing time requirements, withdrawal limits, and applicable fees. Digital Asset transactions are irreversible once broadcast to blockchain networks.

User Responsibility

Users are solely responsible for ensuring accuracy of transfer information, including wallet addresses and network selection. OneBullEx is not liable for losses resulting from incorrect transfer information or blockchain network failures.

VIII. Promotional Programs and Incentives

OneBullEx may offer promotional programs, bonus campaigns, referral rewards, trading competitions, or other incentive programs. Participation is voluntary and subject to specific terms and eligibility requirements.

Program Terms:

  • Promotional rewards may include bonus Digital Assets, fee discounts, or trading credits
  • Programs may be modified, suspended, or terminated at any time
  • Rewards obtained through fraudulent or abusive means may be revoked
  • Promotional rewards do not constitute guaranteed returns or investment advice

Abuse Prevention: Users are prohibited from creating multiple accounts, engaging in wash trading, or using automated systems to unfairly exploit promotional programs.

IX. Intellectual Property Rights

All intellectual property rights in OneBullEx Platform, including software, databases, content, logos, trademarks, and designs, are exclusively owned by OneBullEx or its licensors and protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable license to access and use OneBullEx services for personal, non-commercial use. Users are prohibited from copying, reproducing, distributing, or creating derivative works from OneBullEx intellectual property without express written permission.

By submitting content to OneBullEx, users grant OneBullEx a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display such content in connection with Platform operation and promotion.

X. Privacy and Data Protection

OneBullEx collects, uses, stores, and shares personal data in accordance with its Privacy Policy. Users consent to data processing for account management, transaction processing, risk management, AML/CTF compliance, and regulatory obligations.

OneBullEx may disclose information to affiliates, service providers, regulatory authorities, law enforcement, and other parties when required by law or necessary to protect rights and safety.

OneBullEx implements reasonable security measures to protect personal information but cannot guarantee absolute security against all threats.

XI. Anti-Money Laundering and Counter-Terrorist Financing Compliance

OneBullEx is committed to preventing money laundering, terrorist financing, and financial crimes through compliance with applicable AML/CTF laws and international standards.

Compliance Measures

  • Transaction Monitoring: OneBullEx employs automated systems and manual reviews to monitor transactions for suspicious activity or unusual patterns.
  • Suspicious Activity Reporting: OneBullEx is legally obligated to report suspicious activities to relevant authorities without notifying users.
  • Account Restrictions: OneBullEx may delay, suspend, or reject transactions, freeze account balances, or terminate Accounts when AML/CTF concerns arise.

User Cooperation

Users must cooperate fully with AML/CTF compliance efforts, including providing requested documentation, responding to information requests, and refraining from activities that violate AML/CTF laws.

XII. Risk Disclosure and Warnings

General Risk Warning

DIGITAL ASSET TRADING INVOLVES SUBSTANTIAL RISK AND MAY RESULT IN COMPLETE LOSS OF INVESTED CAPITAL. DIGITAL ASSETS ARE HIGHLY VOLATILE AND SPECULATIVE. YOU SHOULD CAREFULLY CONSIDER WHETHER DIGITAL ASSET TRADING IS SUITABLE FOR YOUR FINANCIAL SITUATION, INVESTMENT OBJECTIVES, AND RISK TOLERANCE.

Specific Risks

  • Price Volatility: Digital Asset prices are extremely volatile and subject to rapid, substantial price movements influenced by market sentiment, regulatory developments, and speculative trading.
  • Regulatory Risk: Laws and regulations concerning Digital Assets are evolving and may change rapidly, potentially affecting asset legality, value, or Platform accessibility.
  • Technology Risk: Blockchain networks and Platform systems may experience technical failures, security vulnerabilities, cyberattacks, or protocol changes that could affect asset value or accessibility.
  • Liquidity Risk: Some Digital Assets may have limited liquidity, making it difficult to execute transactions at desired prices.
  • Operational Risk: System failures, maintenance, Internet outages, or third-party service disruptions may delay or prevent transactions.

No Financial Advice

OneBullEx does not provide financial, investment, legal, tax, or professional advice. All information provided is for informational purposes only. Users are solely responsible for investment decisions and should consult qualified advisors when appropriate.

XIII. Limitation of Liability and Disclaimers

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEBULLEX SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEBULLEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, WHETHER ARISING FROM CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

OneBullEx's total aggregate liability for any claims shall not exceed the greater of total fees paid by User in the preceding twelve months or USD $100.

Specific Exclusions

OneBullEx shall not be liable for losses resulting from market volatility, system issues, third-party failures, unauthorized access due to user negligence, user errors, force majeure events, regulatory actions, or blockchain network issues.

Indemnification

Users agree to indemnify and hold harmless OneBullEx from claims, liabilities, damages, and expenses arising from User's use of services, Agreement violations, law violations, or negligent/fraudulent activities.

XIV. Agreement Modification and Termination

Modification Rights

OneBullEx reserves the right to modify this Agreement at any time. Material changes will be communicated through Platform posting, email notification, or other reasonable means. Continued use of services following modifications constitutes acceptance of updated terms.

Termination by User

Users may terminate this Agreement by closing their Account, withdrawing all Digital Assets, and settling outstanding obligations.

Termination by OneBullEx

OneBullEx may suspend, restrict, or terminate User Accounts for Agreement violations, prohibited conduct, risk management, regulatory compliance, or operational reasons, with or without notice.

Effect of Termination

Upon termination, users lose access to services, pending transactions may be cancelled, and users have a reasonable opportunity to withdraw remaining assets subject to applicable restrictions. Surviving provisions include intellectual property rights, indemnification, limitation of liability, and dispute resolution.

XV. General Provisions

Entire Agreement

This Agreement, together with Platform Terms, constitutes the entire agreement between parties and supersedes all prior understandings.

Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full force and effect.

Assignment

Users may not assign this Agreement without OneBullEx consent. OneBullEx may freely assign this Agreement, including in connection with business transfers.

Force Majeure

OneBullEx shall not be liable for failures due to causes beyond reasonable control, including natural disasters, government actions, cyberattacks, or blockchain network failures.

Contact Information

For questions or support, contact OneBullEx at:

Email: [email protected]

Website: https://www.onebullex.com

XVI. Final Risk Warning and Acknowledgment

CRITICAL RISK WARNING:

DIGITAL ASSET TRADING CARRIES EXTREME RISK OF TOTAL CAPITAL LOSS. PRICES ARE HIGHLY VOLATILE AND UNPREDICTABLE. ONLY INVEST FUNDS YOU CAN AFFORD TO LOSE COMPLETELY.

ONEBULLEX PROVIDES NO INVESTMENT ADVICE. CONDUCT INDEPENDENT RESEARCH AND CONSULT QUALIFIED FINANCIAL ADVISORS BEFORE TRADING.

IF YOU DO NOT ACCEPT ALL TERMS OF THIS AGREEMENT, YOU MUST IMMEDIATELY CEASE USING ONEBULLEX SERVICES.

By using OneBullEx services, you acknowledge that you have read, understood, and agreed to be bound by this entire Agreement and all Platform Terms.

END OF AGREEMENT

User Agreement & Service Terms | Legal | OneBullEx | OneBullEx